Customer service is available: Monday to Friday from 9a to 5p PST - (909) 948-8400   About Us Contact Us Returns
home & indoor health & beauty musical instruments pet supplies baby items sporting goods electronics
Best Choice Products, also known as Sky Billiards, Inc., was founded on October of 2002. Our company began its course selling pool tables, but in order for our business to expand we needed to be more diverse with our products. That motivated us to expand by selling musical instruments and patio furniture. Now Best Choice Products has a wide range of products that will fulfill all of our customers’ needs from children items, pet products, to everyday household items and much more. Best Choice Products ensures to have the best products at the lowest prices by dealing directly with the manufacturers to sell products straight to you. We also pride ourselves on having fulfillment centers in both California and Indiana to help provide our customers with fast free shipping. Best Choice Products appreciates the dedicated staff, and the hard work they put forth every day. We are a family oriented company that places worth in every employee. By having this devoted staff, Best Choice Products has been able to guarantee the satisfaction of our products through quality service, low prices, and fast safe shipping. It is our number one goal to keep you satisfied. We will continue to maintain strong and lasting relationships with our customers in hope that you choose Best Choice Products again for your future purchases.
Tax Policy
Sales tax of 8.0% will be charged to all customers whose items are shipped within the state of California.
Free Standard Shipping on all items. All orders ship out same day if payment is received by 12:00 P.M Pacific Standard Time. All orders are shipped out via FedEx Ground or FedEx Home. Transit time is 1-5 business days varying on customer’s location to fulfillment center. Tracking numbers will automatically be emailed to customer once order is shipped. We only ship to the Lower 48 States. We do not ship to FPO, APO or PO Boxes.
• All items may be returned for any reason within 60 days. All items may receive a complete replacement unit, replacement parts, or a partial refund should the item become defective within 60 days of the purchase date. • If an item is received damaged, defective, or not received please contact us via email at customerservice@bestchoiceproducts.com or call us at (844) 948-8400 within 7 day of receipt to submit a claim for a complete replacement unit, replacement parts, a partial refund or full refund of purchase price. Best Choice Products may require pictures or video of defective/damaged items to issue a full refund. • All returned items will not be charged a restocking fee. Items returned must be in their original packaging and all accessories in the original shipment must be included. All returns require an RA (Return Authorization) number which will be given by a Best Choice Products customer service representative when the return request is submitted. • All returns are shipped back to a Best Choice Products Return Center at the customer’s expense; however, we will send a pre-paid return shipping label via email if the return is a result of our error. Please note that it is at the company’s discretion to decide if the item may be returned to a Best Choice Products Return Center. Unauthorized returns may not be accepted. Once your claim is processed and approved, please allow 5-7 business days for the request to be completed. If a replacement unit or replacement parts are requested, please be aware that the fulfillment timeframe is based on product availability.
Best Choice Products is committed to providing the highest level of service to our customers. Please contact us with any questions or concerns you may have. One of our highly skilled representatives will be able to assist you immediately via phone during customer service hours. If you choose to email us a representative will usually respond back within 6-8 business hours. Customer Service Hours: Monday - Friday 8:00 a.m. 8:30 p.m. EST Saturday 10:00 a.m. - 6:30 p.m. EST Contact Information: (909) 948-8400 customerservice@bestchoiceproducts.com